CRUISE COMMUNICATOR

Calls and Texts.
Sales and Admin.


Put your outbound communications on Cruise Control!

Auto call or auto text. Payment reminders, quote follow ups, and more!

Setup once, automate forever!™ Cruise Control connects directly to your business and sends communications automatically.

Cruise Communicator sends auto calls and auto text messags to customers and leads.

400%

Lead Response Increase

42K

$ Staff Cost Savings

98%

Open Rate

Features

Admin Call / Text
Admin Call / Text

Send auto text messages and pre-recorded calls to customers. Invoices, payments, delivery, and more.

Sales Call / Text
Sales Call / Text

Auto call or text your leads! Quote sent, proposal reminders, abandoned shopping carts, and more.

Best of Both Worlds
Best of Both Worlds

Personalized messages and "push to talk" feature ensure a seamless customer experience while using automation.

Sales

Automatically send text messages and pre-recorded voice messages to your sales prospects and leads.

Auto Call/Text:
✓ Quote Sent
✓ Proposal Reminder
✓ Abandoned Shopping Cart
✓ New Lead Follow Up
Cruise Control Sales Automation
Cruise Control Admin Automation

Admin

Automatically send text messages and pre-recorded voice messages to your existing customers.

Auto Call/Text:
✓ Invoice Due
✓ Payment Due
✓ Delivery Update 
✓ Rental Return Due

Custom Templates

Customize your automated messages!

✓ Use our templates or create your own.
✓ Personalize messages with customer name and order info.
✓ Upload audio files for voice messages OR 
✓ Use text-to-voice app to create voice messages.
Cruise Communicator customizable templates for texts and calls
Live agent can receive incoming calls from customers that press 1 during a pre-recorded auto call

Best of Both Worlds

Interactive Experience.
Agent Optional.
The best of both worlds! Automate your routine communications while still providing full-service support. Auto calls and text messages can include a prompt for customers to be instantly connected to a live agent. This cuts down on staffing needs while maintaining an optimal customer experience.
 

See How It Works

Automation scales to handle any volume of calls and texts, which is helpful for growing businesses.

Grow Your Business

As your business grows, so does the workload. It's challenging to hire and train staff. Plus, growth can happen without notice, and staffing is unpredictable. Eliminate uncertainty and guarantee your company's ability to grow with Cruise Communicator. Automating customer communications gives you peace of mind, reduces workload, and allows your company to scale.

Slow Season Solution

Is your business seasonal? We know how challenging it can be to keep up during busy season, and still make payroll during slow season. Guess what? Running a seasonal business doesn't have to be so stressful or costly. Cruise Communicator offers pay-as-you-go plans. Seamlessly handle high volumes for busy season, while eliminating extra overhead during slow season.

Automation is an ideal solution for seasonal businesses with fluctuating volumes of communications.

Why Cruise Communicator?

Easy Setup

Cruise Communicator is easy for anyone to setup! No technical experience needed.

Save Money

Save time and money by automating outbound communications.

Simple Dashboard

Manage outbound communications using a single, easy dashboard.

Set It and Forget It

Setup once, automate forever!™ Once you start the automations, you'll never have to think about it again.

Pay As You Go

 

We know that order volumes fluctuate. Don't get stuck with costly overhead or paying for more than you need. Our plans are designed with a pay-as-you-go model. 

Features

  • What Is Cruise Communicator?

    Put your outbound communications on Cruise Control!

    Automatically follow up with prospective clients and existing customers. No agent required!

    Payment reminders, delivery updates, quote follow ups, abandoned shopping carts, and more.

    Setup once, automate forever!™ Choose settings on a simple dashboard. Click to connect your store or invoicing platform. That’s it! Customers and leads automatically receive calls or texts forever.

    Ready to save time and increase sales? Start your Cruise Communicator free trial today!

  • Connect Your Business

    Cruise Communicator connects directly to your business' invoicing or e-commerce platform. (QuickBooks, Shopify, and more!). It sends outbound communications in real-time based on triggers you choose, such as a new invoice or payment due.

  • Auto Call

    Automatically contact your customers and leads by phone. Pre-recorded audio messages are sent out based on triggers you choose such as new invoice or payment due. 

    Call recordings can be personalized automatically with the customer's name and other details. To do this, use the merge tags available in our text-to-voice tool.

  • Auto Text

    Automatically send text messages to your customers and leads! Templates can be customized using merge tags. This means that customers receive personalized messages with their name, order number, and more.

  • Premade Broadcasts

    We're here to make communications easy. That's why we've created premade broadcasts for the most popular types of communications. It's as simple as turning on any and all communciations that you'd like to use! Premade broadcast options include payment reminders, delivery updates, quote follow ups, and more.

  • Text-To-Voice

    Text-to-voice is a tool that  converts your text into an audio file. Use it to send pre-recorded phone calls. No need to record and upload your own audio file. Simply type your text and it automatically gets converted into audio! Plus, the text-to-voice tool allows you to use merge tags in your audio files, which means customers will receive personalized calls including their name or any other details desired.

  • Speak to Live Agent

    This is an optional feature during pre-recorded calls. Customers can press 1 during an audio message to speak to a live agent. You will specify what phone number should be used. When the customer presses 1, it instantly dials your specified phone number so that the customer can speak to you directly. 

  • What's Included

    Our plans come with everything a small business needs to send communications:

    1. Up to 2 dedicated phone numbers to send calls/texts.
    We cover all carrier costs for up to 2 phone numbers, including phone number acquisition, registration or verification, and monthly brand registration fees. 

    2. Credits for sending calls and texts.
    All plans include a base set of credits for sending calls and text messages. See Pricing for details.

    Larger companies can add more call/text credits for additional fee. See Pricing for details.

  • No Hidden Fees

    No hidden fees! The subscription price shown is the total you will pay. Unlike other companies, we never add "industry fees" or other surprises costs.

  • How Credits Work

    Credits are used to send text messages and pre-recorded calls. Credits are also used for the text-to-voice tool.

    CREDIT REDEMPTION: 

    Voice Call:
    1 Credit = Up to 8 Minute Audio Recording

    Text Message:
    1 Credit = 1 SMS Segment

    2 Credits = 1 MMS Segment

    Text-To-Voice: 
    1 Credit = 300 Characters


    WHAT ARE SMS AND MMS SEGMENTS? 

    SMS:

    • SMS means a text message without images or videos.
    • One SMS segment is 153 characters of plain text, or 67 characters of text with emojis. 


    MMS

    • MMS means a text message that includes multimedia such as photos or videos. (MMS can also be used to send longer messages with just text).
    • An MMS segment can be 1600 characters of text or 10 images up to a maximum of 5MB file size.


    TIP: When drafting your messages, our platform shows you exactly how many characters and credits will be used!

  • Compatible Platforms

    Connecting your business to Cruise Control is as simple as clicking a button! Our platform is compatible with many invoicing and-commerce platforms such as QuickBooks, Honeybook, and more. If your platform isn't available through our direct connections, you can also easily connect your business using Zapier! 

Automation for Everyone

Small Business
Small Business

Small business owners have a lot on their plates. Cruise Communicator helps you save time and money by automating outbound communications!

Multi-Location Business
Multi-Location Business

Do you have multiple business locations? Cruise Communicator can handle your outbound communications for all locations, automatically!

Agencies
Agencies

Cruise Communicator easily scales to handle any volume of communications. It's a great solution for busy agencies with a large roster of clients.

Easy Setup

1
Choose Triggers

Use our easy dashboard to select your desired triggers. This can be follow ups on quotes and abandoned carts, reminders about payments and appointments, updates about delivery, and more.

2
Choose Schedules

Choose the schedule for each type of call or text message. For example, call 2 days after a quote is created, and text immediately upon order delivery.

3
Personalize Messages

Choose calls or texts. Use our templates, or create your own messages. Automatically include customer names and order details. Upload your own voice recordings, or utilize our easy text-to-voice app.

4
Connect Your Business

Open the Cruise Communicator dashboard. Select your e-commerce or invoicing platform. Authorize the connection.

5
You're Done!

Calls and texts will happen automatically, forever.

Everything in One Place

Manage all automations in a single dashboard.

Easy Setup
Easy Setup

Our system guides you through a quick and easy process to activate your automations.

Single Dashboard
Single Dashboard

Manage all of your automations using a single dashboard.

Set It and Forget It!
Set It and Forget It!

Automation has never been easier. Setup once, automate forever!™

Benefits

Convert Leads to Sales

Did you know it typically takes 7 interactions before a prospect makes a purchase? This is why following up is critical. Sound overwhelming to have 7 contacts with every single prospective client? Cruise Communciator to the rescue! Use automated calls and texts to nuture leads. Not only can it increase sales, but it also decreases your workload!

Increase Engagement

Are you only using email for customer notifications? Yikes! Emails only have a 28% open rate, compared to 98% for text messages. Don't get lost in your customer's inbox! Use Cruise Communicator to send automated text messages and calls for payment requests, delivery updates, rental return reminders, and more.

No Agent Required

Cruise Communicator offers the best of both worlds. Phone calls and text messages are automatically sent using pre-made messages and recordings. No agent needed! Your customers always have the option to Press 1 to speak to a live agent. This cuts down on staffing needs while maintaining an optimal customer experience.

Personalize Communications

Automated call recordings can be just as personalized as a live agent. Cruise Communicator can include your customer's name, order number, and other details in voice messages and texts. Create your own messages, or use our templates. Upload your own voice recordings, or utilize our easy text-to-voice technology.

Custom Schedules

Choose your schedule for follow ups. Schedules can be customized for each type of lead, such as quote requests versus abandoned shopping carts. Use a schedule that fits your businesses purchase cycle, such as following up after 1 day, 30 days or 90 days.

Setup Once, Automate Forever

Cruise Communicator truly puts your outbound business communications on cruise control. Setup in as little as 15 minutes! Once you've chosen your communication settings, no need to touch it again. Automated calls and text messages will be automatically sent to all new customers and leads.

CRUISE COMMUNICATOR

Cut Costs with Automated Admin

 

The smarter way to work

Automate routine and repetitive communications. This frees up your team to work on more valuable tasks. Plus, automation guarantees accuracy. Use Cruise Communicator to send text messages and phone calls about payment reminders, appointment confirmations, rental return reminders, shipping notifications, delivery updates, and more. 

Your customers will love it too 

Sometimes customers forget to make payments. Rentals don't always get returned on time. Things happen. But when things do happen, no one wants to have a live phone call about it. Why make it cringey? Use Cruise Communicator to send pre-recorded phone calls or text messages.

Automation Ideas from Cruise Control

Put your outbound communications on Cruise Control.

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